FAQ

Registration and fees

Where can I register?

What are the registration fees and where can I find them?

Registration fees are listed at www.ispo-congress.com/participant-registration.

All fees are in Thai Baht (THB) and are subject to 7% Thai VAT which will be added at check out.

When does the early bird rate end?

Early bird registration is available until 15 January 2027.

Regular fees apply between 16 January and 14 March 2027. Onsite fees apply as of 15 March 2027.

Who is eligible to the Member rates?

Member rates are available to those who are members of ISPO. Please review the Member Registration Rate Policy (PDF, 83 kB) . Please enter your Membership ID with which you are registered in the ISPO membership platform. Your Membership ID can be found on your membership certificate. Alternatively, you can find your Membership ID in your membership profile. Please follow the instructions (PDF, 107 kB) for accessing your profile to view your details.

Not yet a member? Join the society at www.ispoint.org and take advantage of member rates.

Who is eligible to Student registration fees?

Student rates are available to students enrolled full-time at an educational institution. Proof, consisting of a copy of your identification (ID) card or a letter from the institution’s registrar confirming your student status is required during online registration. You must be enrolled as a student at the time of registration, and the dates of your enrolment at your university or college are to be mentioned on the document to be eligible as a student.

How is my country-income category determined?

Registration fees are based on the income groups assigned to the world’s economies by the World Bank. The fees are determined by the country in which you are employed.

To confirm which income group has been assigned to the country in which you work, please download the following list: World Bank list of economies (PDF, 243 kB). (PDF, 243 kB)

Are there funding opportunities available?

ISPO recognises that some participants may need financial assistance related to their attendance at the World Congress. Participation grants are available to ISPO members from low-, lower-middle- and upper-middle-income countries. The application deadline is 1 November 2026 and applicants will be notified by 15 November 2026. Apply for a participation grant.

Ticket categories and access

Can I purchase a congress day ticket?

Congress day tickets are available to members and non-members who wish to attend selected day(s) of the congress. Registrants have access to all sessions and the exhibition hall on the day(s) for which they are registered. Lunch is included on each registered day.

Participation in the Welcome Reception is only available to full congress registrants and their registered accompanying persons.

Can I purchase an exhibition-only ticket??

An exhibition day ticket is valid on the selected day(s) only. Holders of this ticket category have:

  • Access to the exhibition hall and poster area during opening hours
  • Access to exhibitor workshops
  • Lunch
  • Monday day ticket includes: access to the Opening Ceremony
  • Thursday day ticket includes: access to the Closing Ceremony
  • Exhibition day ticket holders are NOT admitted to the scientific and technical track sessions or the Welcome Reception (held on Monday, 22 March 2027 in the exhibition hall).

Can I register a spouse or accompanying person?

Accompanying person rates are available to those who accompany a full congress registrant. Accompanying persons may be registered separately once the main delegate’s registration has been completed, using the registration link provided in the confirmation email.

Registered accompanying persons have:

  • Access to the Opening Ceremony (held on Monday, 22 March 2027) and the Closing Ceremony (held on Thursday, 25 March 2027)
  • Upon pre-registration: participation in the Welcome Reception (held on Monday, 22 March 2027 in the exhibition hall)
  • Access to the exhibition hall and poster area during opening hours
  • Accompanying persons are NOT admitted to the scientific and technical track sessions

Payment and confirmation

Which payment options are accepted?

You will be able to pay by credit card (VISA, Mastercard, American Express and JCB) during the online registration process. All payments are to be made in Thai Baht (THB). All registration fees are subject to 7% Thai VAT. Bank transfers may be accepted in exceptional cases. If you would like to pay by bank transfer, please email ispo2027@cdmthailand.com to request an invoice. Payment by invoice will be possible until 45 days prior to the congress (by 5 February 2027). Please note that an administrative charge of THB 1,000 will be added to the invoice amount.

Will I receive a confirmation and receipt?

Once your registration and payment have been completed, a confirmation email containing all the details of your registration will be sent immediately. The email will also include a “Manage Your Registration” link, which you can use to download your payment receipt.

You will receive a unique QR code in a separate email from support@expopass.co. Please present it at the congress for quick and easy check-in.

Approximately two weeks before the congress, registrants will be sent an email including all other logistical details and important congress information.

I paid twice or paid too much. What should I do?

In the event of a duplicate payment or overpayment, the excess amount will be refunded. An administrative processing fee of THB 1,700 will apply where the duplicate payment or overpayment results from a non-technical error. This fee will be waived if the issue arises from a technical error or payment processing problem.

Please contact ispo2027@cdmthailand.com for assistance with your refund request.

Cancellation and changes

I need to cancel my registration. Can I get a refund?

Registrations can be cancelled and will be refunded minus an administrative charge of THB 3,300, including VAT, provided the cancellation is received by Monday, 25 January 2027. For cancellations received after this date no refunds will be made. All cancellations must be made in writing to ispo2027@cdmthailand.com .

Approved refunds will be processed after the conclusion of the ISPO World Congress 2027 using the original method of payment where possible.

What happens if I register but cannot attend?

If a registered participant is unable to attend the congress for any reason, no refund or credit will be provided for non-attendance.

Can I transfer my registration to someone else?

Your registration may be transferred to another individual within the same organisation, provided that the replacement registrant meets the same eligibility criteria as the original registrant, including membership status and country-income classification, where applicable. Any applicable registration rate must remain unchanged.

A processing fee of THB 1,700 will apply. Transfer requests must be submitted in writing to to ispo2027@cdmthailand.com by Monday, 25 January 2027 and are subject to approval. Please provide the replacement registrant’s full name, job title, email address, and relevant membership details for verification. Transfers requested after the deadline will not be accepted.

How can I change my registration?

Any modification requests must be received in writing via ispo2027@cdmthailand.com .

Onsite information and travel

Where do I collect my name badge?

Your congress materials together with your name badge should be collected onsite at the registration desk at IMPACT Forum. Please bring the QR code you received by email for quick check-in. Name badges must be worn at all times during and in all areas of the event.

Do I need a visa or invitation letter?

Depending on your nationality, you may require a visa to enter Thailand. For the latest visa and entry requirements, please visit www.thaievisa.go.th or contact the Royal Thai Embassy or Consulate in your country or region.

The Embassy or Consulate will advise on specific visa requirements, such as information on travel visa application and submission procedures, required documents, application fees payable, etc. Participants are responsible for checking the applicable entry requirements well in advance of travel before entering Thailand (e.g. visa requirements).

Upon completion of registration and payment, you will receive a registration confirmation email with a link to download your Visa Invitation Letter. This letter is not required for participants eligible for visa exemption or visa-free entry to Thailand; however, the system will still allow all registrants to generate and download one if needed.

Are accommodation and transportation included in the registration fee?

Registration fees do not include accommodation. Hotels offer special rates for participants at a number of hotels in Thailand if booked through CDM. For more information, and to make an online booking, visit the housing booking page: www.ispo-congress.com/travel&accommodation . For questions regarding accommodation please contact CDM at ispo2027@cdmthailand.com .

No congress bus shuttles or other transportation from the hotels to IMPACT Forum are arranged or included in the registration fees. For information on transportation, please visit the travel section on the congress website.

Can I indicate dietary or accessibility requirements?

Yes. Lunch is included in your registration fee, and you will be asked to indicate any dietary restrictions during registration.

IMPACT Forum is an accessible venue. Please indicate any accessibility requirements during the online registration process.

Terms and support

Where do I find the registration terms and conditions?

Please review the terms and conditions prior to completing your registration. You can view and download the terms and conditions here (PDF, 132 kB) .

Who can I contact with questions about registration?

Please contact the ISPO World Congress 2027 registration helpdesk c/o CDM Thailand: